CLOUD9

Privacy Policy

Effective: July 27, 2023

Please read these Terms & Conditions ("Agreement", "Terms") carefully before using Cloud9's stretch therapy services and ("Site"). These Terms govern your access to and use of our website, services, and any related content. By accessing or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not access or use our services.

Information We Collect

1.1 Personal Information: We may collect personal information that you provide to us when you interact with our website, sign up for our services, or communicate with us. The types of personal information we may collect include:

  • Contact information (such as name, email address, phone number, and mailing address)
  • Payment information (such as credit card details or other financial information)
  • Health-related information (such as medical history, injury information, or any relevant details)
  • Information you provide when you communicate with us, including emails, messages, or feedback

1.2 Non-Personal Information: We may also collect non-personal information about you automatically when you visit our website or use our services. This information may include:

  • Log information (such as your IP address, browser type, operating system, and referring/exit pages)
  • Information collected through cookies, web beacons, and other tracking technologies

Use of Information

We may use the information we collect for various purposes, including:

  • Providing and maintaining our services
  • Personalizing and improving user experience
  • Communicating with you and responding to your inquiries
  • Processing payments and providing customer support
  • Analyzing and monitoring usage and trends
  • Sending you promotional emails or newsletters (only if you have given your consent)
  • Protecting against potential fraud, unauthorized access, or other illegal activities
  • Complying with legal obligations

Disclosure of Information

We may disclose your information to third parties in the following circumstances:

  • To our trusted service providers who assist us in operating our website and providing our services, subject to their agreement to maintain the confidentiality of your information.
  • With your consent, to third-party partners or affiliates for their marketing or promotional purposes.
  • If required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.
  • In connection with a merger, acquisition, or sale of all or a portion of our assets, in which case your information may be transferred to the acquiring entity.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your data.

Your Choices

You have certain choices regarding the information you provide to us:

  • You can opt out of receiving promotional emails or newsletters by following the instructions provided in the communication.
  • You can disable cookies through your browser settings. However, please note that disabling cookies may affect the functionality of our website.

Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this Privacy Policy periodically for any updates.

Changes to this Privacy Policy

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at dorisfst@cloud9-recovery.com.

By using our website or services, you acknowledge that you have read and understood this.